Terms and Conditions
The FURNISH HOUSE website shop is operated by FURNISH HOUSE
By using and /or ordering products from this website, you agree to the Terms and Conditions as described here. The terms 'we', or 'ourselves' refer to World Of FURNISH HOUSE
Your order with us is an offer to buy goods. We will send an email confirming that we have received your order. After we have checked availability and pricing we will contact you to confirm acceptance of the order and that a contract has been made between us.
If items you have ordered are no longer available or there is a pricing mistake on our website we will contact you by email and ask if you still wish to proceed with the order at the correct price and/or without any unavailable items. If you do not wish to proceed, or we cannot contact you, we will cancel the order.
PLACING AN ORDER IS LEGALLY BINDING. This does not affect your statutory rights. Please also read our Cancellations and Returns below.
Our furniture comes with a 1-year construction guarantee. This excludes normal wear and tear, abuse, neglect or misuse.
If you notice damaged furniture, during unpacking, return the product only on the day of delivery, and the courier must be informed that the furniture is damaged
Our guarantees do not apply to sales outside mainland UK.
We accept Visa, Mastercard, Maestro, Electron cards, Paypal and Skrill
Online payments are handled by Skrill, who provide a secure server for processing credit card transactions.
We aim to deliver orders from 5-25 working days from the date of order to your address, who will contact you direct to book in delivery. In parts of Scotland delivery may take longer. We will advise you if this is likely to be the case after we have received your order.
If you do not give us all of the contact details, or your data will be wrong defined, our driver will not be able to prove the goods to the address for some reason from your fault, Your item will be left in Hampshire, Eastlieigh (ask for address through email)
Your furniture will be stored in the warehouse for which you will have to pay 3.50 pounds per day, by the time when yours furniture will be with us.
You have two options:
- Come on your own for yours goods and you have to pay only the cost for storage of furniture
- Your goods will be imported next shipment, but you have to pay for transportation exstra uk-120 pounds. Scotland-170 pounds plus cost of charges relating furniture storage.
Made To Order Items
Made To Order (MTO) items are non returnable.
If a MTO item is returned with the driver because it doesn't fit then we will only refund 25% of the order value and we take back furniture.
If you cancel a MTO item five days after ordering we will only refund 40% of the order value.
All furniture must be delivered within 28 days of us contacting you to arrange delivery. We reserve the right to charge 2.5% of the order value, per week, for storage if you cannot accept delivery within 28 days of being notified that your furniture is ready.
Cancellations and Amendments
The purchase of goods and services over the internet, is subject to the Distance Selling Regulations.
However, if you are cancelling your order because you've changed your mind then please note that the cost of returning the goods and our incurred original delivery costs will be chargeable and deducted from a refund.
Regrettably self-assembly items cannot be returned once assembly is part or fully completed unless the item is found to be faulty.
If an item you receive is damaged or faulty you must notify us immediately upon delivery and mark the delivery receipt accordingly. In this case, we will arrange for the item to be returned or replaced.
Any items that are returned must be unused and in their original packaging. We cannot under any circumstances accept the return of items that are not in their original undamaged packaging.
We take care and attention over the contents of this website. Unfortunately we do occasionally make mistakes and omissions. We therefore cannot guarantee that the information on our website is completely free of errors. If you spot one please let us know by email to email@example.com
We try our best to replicate the colours of the products we offer on this website.
However, because different computers can display colours differently, the colours you see on screen may differ from the actual colours of the products.
Prices shown are in pounds sterling (£) and include VAT at the current rate.
All measurements shown are to the nearest cm. All goods are subject to availability.
Please note that prices and promotions are subject to change.
If you need help or advise about FURNISH HOUSE products please contact us at firstname.lastname@example.org and leave your Name and Email Address and we will contact you at the earliest opportunity.
Disclaimer and Liability
We, FURNISH HOUSE, will not be liable to anyone for any loss or damage, that may arise from the use of any information displayed on this website or from the impossibility of access to this website.
We will not be responsible for any delay or failure in the delivery of the products ordered by you or damage to the products when this is caused by an event beyond our control.
Law and Language
These Terms and Conditions contain the entire agreement between you and us.
Any agreement between you and us will be governed by and construed according to English law. Both you and we commit to the non-exclusive jurisdiction of the English courts.
If any provision contained in these Terms and Conditions or part thereof is declared or becomes unenforceable, invalid or illegal for any reason whatsoever, the other provisions shall remain in full force and effect as if these Terms and Conditions had been executed without the offending provision.
Any agreement will be communicated in English.